According to the Federal Communications Commission (FCC), and as covered in many media outlets, including the Boston Globe, mobile carriers are shutting down their 3G networks, which rely on older technology, to make room for more advanced network services, including 5G.

This also impacts certain medical devices and MHAC has learned of companies going through major processes of upgrading devices like Personal Emergency Response Systems (PERS).

Fortunately, the National Center on Law and Elder Rights recognizes the potential impact to older adults and has released some quick tips to help people prepare for the 3G network shutdown.

The FCC’s webpage on preparing people for the 3G shutdown also includes tips and FAQs along with a printable consumer guide.

Those with questions or concerns can contact the Mass. Department of Telecommunications and Cable Consumer hotline at (800) 392-6066