‘Good Neighbors’ Service in Greater Boston Matches Older Adults and Volunteers

Apr 20, 2020

Nesterly, an intergenerational homesharing platform, in partnership with the City of Boston, created a new, free service called Good Neighbors. Good Neighbors supports older adults who must stay home as a result of COVID-19 by matching them with volunteers to fulfill no-contact deliveries and friendly check-ins (calls/letter writing).

This service is available in Greater Boston, which Nesterly and the Good Neighbors initiative have defined as within 20 miles of the city. Also available are longstanding organizations like FriendshipWorks and Little Brothers-Friends of the Elderly, which also connect older adults and volunteers.

A signup form ofr Good Neighbors is available on the Nesterly website ( and the organization will find a volunteer to complete the request. If you have any questions, Good Neighbors has an FAQ, you can email, or call (877) 958-8785 for direct assistance.

Here’s how it works: 

  1. The site is available in over 80 languages
  2. Folks can call-in their order to (877) 958-8785 or fill out a short form. Here are instructionsfor submitting a request on someone’s behalf
  3. Good Neighbors immediately (and automatically) sends out a text to the list of volunteers within the stated delivery range
  4. Volunteer coordinates directly to complete delivery or friendly check-in