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Patient Navigators: Creating a Healthier Community through Volunteering

By Malka Young, LICSW, Director of Community Impacts, JFS of Metrowest

The last time I saw the doctor; I drove into Boston, went through a maze of dark parking levels, backed into a narrow parking space, and traversed long corridors. I rushed, only to fill out my personal information forms that I had completed on previous visits and wait.  I marvel that individuals much older than me had to do this on their own before the Jewish Family Services (JFS) of Metrowest’s Patient Navigator Program started in late 2012. Continue reading