Recognizing that not everyone can afford the cost of a voice or broadband connection, the Lifeline Program provides a monthly discount for eligible low-income consumers on a wireless or residential voice, broadband or voice-broadband bundled service from a certified Massachusetts Lifeline Provider.

Although there are several providers participating in the Lifeline program in Massachusetts, each eligible household can only subscribe to one Lifeline service. Consumers qualify for Lifeline by having income of 135 percent or below of the federal poverty guidelines or by participating in one of the following public assistance programs: Continue reading →