Councils on Aging (COAs) are considered the “front door” of services and supports for older residents and those who care for them. They provide a wide range of programs and services, designed to meet the varied needs and interests of a diverse older population.

During the COVID-19 pandemic, councils on aging have had to adapt significantly to continue the important work they do on behalf of older adults in the community.

In collaboration with the Massachusetts Councils on Aging (MCOA), researchers from the Center for Social and Demographic Research on Aging at UMass Boston’s Gerontology Institute have produced a report examining the adaptations COAs in Massachusetts have made to continue to meet the needs of their older populations. While physical locations of COAs have closed, most continue to provide necessary programs and services through this public health crisis.